“Chief Bottle Washer” as I’ve often heard it or my personal favorite “This is Where the Buck Stop” denotes the role of servant leadership that most if not all small to mid-sized business owners play. Continuing with the thought that one of the primary objectives of creating, sustaining, and growing a business is to work oneself out of a job, business owners and their staff can either strengthen or weaken the vision and operations of the business by their application of the principles of this style of leadership.
What is Servant Leadership in the Context of Business?
I’m not going to give you some technical, dictionary definition, but rather a description from experience. The model of servant leadership needed to strengthen the vision and operations of a business derives from someone (and their team) that embodies the passion for why the business exists. In other words, the purpose of the business’s existence has to incorporate a balance between the dollar (delivering of value and return of capital) and the people (staff, customers, investors). Servant leaders have an ethereal ability to transfer their passion for the business based on the balance of the dollar and the people to others they encounter both inside and outside the business. One of the primary motivators of servant leaders is the desire to experience the impact that their passion for the business ignites in others. Remember, businesses exist to provide solutions to the problems of people for the opportunity to receive fair compensation. Thus, the passion that a business owner exudes for his / her business in the context of servant leadership is to see others on fire to help solve the problems of others that engage the business for a fair compensation.
Why is Servant Leadership Important for Business?
The fuel that drives all of us towards various accomplishments and pursuits has its origins in passion. An old mentor used to tell me, “Nothing great was ever achieved without enthusiasm!!!!” The same is true for businesses. It’s not enough to exist for the exclusive purpose to make $$$$ because although a pillar in operating a business, it’s not the sole reason for it. One of the methods that owners can use to empower their staff to operate the business at a high level is to invest their time and resources into infusing everyone involved with the business with his / her passion for the business. A major benefit in doing this is that it creates a sense of ownership and preservation in others that hold a stake in the success of the business. Aside from improving operations and workflow, owners must spend time cultivating and nurturing passion in the context of servant leadership to increase the odds of business survival and ultimately success.
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